LoDel

PRIVACY POLICY

Effective Date: December 27, 2019

1. Enrollment and Eligibility

1.1 By enrolling in the  LoDel LOYALTY PROGRAM, a LoDel rewards program ("LoDel Reward Points Program" or "Program"), you consent to be bound by these LoDel Reward Points Terms of Service, in addition to the existing LoDel TERMS & CONDITIONS, including any changes made from time to time (collectively the "Agreement").  If there is a conflict between the LoDel Reward Points Terms of Service and the LoDel Terms of Service, the LoDel Reward Points Terms of Service will govern your use of the Program. Capitalized terms used but not defined below have the meaning ascribed to them under the Agreement. If you do not agree to the terms of the Agreement, you may not participate in the Program.

1.2 Age Requirements and Residency. You must be over 13 years old and a legal resident of the United States to enroll in the Program.

1.3 LoDel Account You must have a compatible Internet-connected device, specifically an Android mobile phone or tablet, and have a valid LoDel Account with a valid payment method to enroll and participate in the Program.  Each Membership is intended to be for a single user and may only be connected to one LoDel Account. At its discretion, LoDel reserves the right to exclude certain LoDel Accounts from enrolling and participating in the Program at any time.

2. Levels

2.1 As determined by LoDel, members are eligible to achieve certain perk levels based on the amount of points they earn in the Program.

When you are enrolled in the Program, you are automatically enrolled in the introductory Level as determined by LoDel. Your eligibility for other Levels will be updated regularly based on the amount of points you earn throughout the Program.

2.2 Level Eligibility. To be eligible for certain Levels of the Program and unless otherwise specified by LoDel, you must accrue a specified amount of points per calendar year based on your Net Purchases  or any other opportunities to earn points or gain Levels as determined by LoDel.

Level accruals, thresholds, calculations and terms are subject to change by LoDel at any time without notice.

2.3 Level Benefits. Once you reach a new Level, you will retain such Level for the current and following calendar year, including any accompanying benefits like higher point earn rates and promotional offers. LoDel reserves the right to add, modify or remove Level Benefits at any time.

  1. Perks. "Perks" are promotional offers, discounts and incentives that are made part of the Program as a Level Benefit. Perks are available while supplies last and substitutions by LoDel may occur. Once you reach the various Levels, your Perks at each Level include all of the Perks (subject to availability) associated with the preceding Level(s) of the Program.
    1. Coupons. Coupons are promotional discounts from LoDel that may be used as a discount off of purchases for certain orders on the LoDel app/website. Coupons are Perks that LoDel may offer in the Program from time to time.
      1. Coupon Terms. Your use of Coupons under the Program are subject to the LoDel Terms of Service. Coupons will expire in accordance with the terms and conditions of its issuance. Unless otherwise specified by LoDel, Coupons may only be applied to a single purchase transaction of equal or greater value to the Coupon.
  2. Content Items. LoDel may offer certain Content like in-app and in-game items from select apps and games ("Content Item(s)"). Content Items are Perks that LoDel may offer in the Program from time to time.
    1. Content Item Terms. Your use of Content Items under the Program are subject to the LoDel Terms of Service
  3. Other Perks. LoDel reserves the right to offer other Level Benefits in the Program from time to time.

3. Points

3.1 Earn Points. Subject to the terms of this Agreement, you accrue a specified amount of points as determined by LoDel (hereafter referred to as "points") on all eligible Content purchased onLoDel and based on your Level in the Program.

3.2 Net Purchases and Opportunities to Earn Points. To earn points, you must be enrolled in LoDel Reward Points Program and signed into the same LoDel Account you used to enroll in LoDel Reward Points Program. Points are earned only for purchases of eligible Content on or using LoDel minus any Taxes, applicable discounts, promotional credits and refunds ("Net Purchase") and any other opportunities to earn points, including but not limited to promotional activities, offers, and member actions, as determined by LoDel. From time to time, LoDel may offer additional opportunities to earn points.

3.3 Point Application. Points will automatically be applied to your LoDel Reward Points Program account after making a Net Purchase or completing certain Member Actions based on Promotions offered by LoDel. Unless otherwise specified by LoDel, points cannot be earned on purchases made prior to enrolling in LoDel Reward Points Program.

3.4 Point Restrictions and Limitations.

  1. Points on your LoDel Reward Points Program account: (i) may not be purchased; (ii) may not be transferred to other users, accounts (including other LoDel Reward Points Program accounts), or withdrawn for cash; (iii) are not reloadable; and (iv) have no cash value.
  2. Unless otherwise specified by LoDel, you will not earn points on purchases made on other third-party websites.
  3. Points may not be combined by you with any prepaid balances in your LoDel Account, including but not limited to your LoDel PERKS PROMOTIONAL balance or your LoDel account, and any balance of points you maintain in your LoDel Reward Points Program account does not constitute any type of prepaid balance you may now or in the future associated with your LoDel Account.
  4. The availability of the Program and its features will vary between counties and not all features may be available in your county of Membership.
  5. If a Net Purchase allows you to reach a new Level, the points you earn for such Net Purchase will be based on the Level Base Point Earn Rate for your Level prior to making such Net Purchase unless you are able to earn more points from a Promotion.

4. Point Expiration, Reversals and Refunds

4.1 Point Expiration. Unless otherwise specified by LoDel, your accumulated and unused points ("Point Balance") will expire 12 months from the date of your latest points activity (including but not limited to earning and using your points), subject to refunds and cancellations in sections 4.2 through 4.4 below.

Points will automatically expire if you unenroll from the Program or if your Membership or participation in the Program is revoked or cancelled for reasons specified in section 10 (Change, Removal and Termination).

4.2 Point Reversals. LoDel will reverse the points you have earned on any refunded or cancelled purchases. If your Point Balance is insufficient to cover point reversals for any reason, your Point Balance will become negative ("Negative Point Balance"). In such case, any points you receive thereafter will be applied first to offset your negative Point Balance, and you will not have any points available for use until your Point Balance becomes positive.

4.3 Level Reversals. If you no longer qualify for a new Level as a result of a refund or cancelled Net Purchase, LoDel will: (a) take back your new Level, including the new Level Base Point Earn Rate and benefits of the new Level; and (b) restore your Level prior to making such Net Purchase, including the Level Base Point Earn Rate and any remaining benefits available at that Level.

4.4 Refunds. To prevent potential abuse or fraud in the Program, LoDel may restrict refunds in instances where awarding that refund would result in the user having a Negative Point Balance.

5. Promotions

5.1 Promotions. At its sole discretion, LoDel may run promotional activities offering points, coupons, promotional credits, discounts and other promotional incentives on certain member actions in connection with LoDel Reward Points Program and also on the LoDel app/website, including third-party channels ("Promotion(s)"). Member actions include but are not limited to, making Net Purchases, installing Content, reaching certain milestones in orders or other incentives defined by LoDel.   Points from Promotions will be applied to your LoDel Reward Points Program account after completing certain Member Actions.

5.2. Promotion Types.

  1. Special Point Earn Rate Promotions. Special point earn rate promotions are Promotions where LoDel offers a higher point earn rate than the Level Base Point Earn Rate applicable to your Level on certain Net Purchases ("Special Point Earn Rate Promotions"). Points from Special Point Earn Rate Promotions replace the points earned from your applicable Level Base Point Earn Rate unless your Level Base Point Earn Rate is higher.
  2. Bonus Point Promotions. Bonus point promotions are Promotions where LoDel offers a set amount of points for certain Member Actions ("Bonus Point Promotions").
  3. Other Promotions<. LoDel reserves the right to offer other Promotions from time to time.

5.3 Promotion Restrictions. Unless otherwise specified by LoDel:

  1. Promotions are for a limited time and may be subject to a certain number of members on a  first-come, first-served basis;
  2. Promotions expire at 11:59 PM EST on dates specified by LoDel;
  3. points from Promotions cannot be earned on prior purchases nor on any prior Member Actions and may not be combined with any other promotions;
  4. if you qualify for multiple Promotions after completing a single Net Purchase, the points that will be applied to your LoDel Reward Points Program account.
  5. points earned from Promotions related to apps and games may only be applied one time to a single LoDel Reward Points Program account; and
  6. additional terms, conditions and exclusions may apply to Promotions

6. Points Usage

6.1 Points Usage. As part of your Membership in the Program, you may use your points to get various Content, merchandise, coupons, promotional credit, discounts and any other promotional items or incentives made available by LoDel from time to time ("Point Item(s)"). Point Items may vary by Promotion.

6.2 Point Items Are Final. Unless otherwise specified by LoDel:

  1. Point Items are final and non-transferable;
  2. the Point Items you get from using your points may not be returned, replaced, exchanged, or refunded; and
  3. you may only get one Point Item using your points per Promotion.

LoDel reserves the right to add, modify or remove Point Items at any time.

6.3 Substitutions and Expiration. Point Items are available while supplies last and substitutions by LoDel may occur. Point Items will expire in accordance with the terms and conditions of their issuance. Additional terms, conditions, and exclusions as made available to you at time of redemption may apply to Point Items. You are not required to use your points for Point Items as part of the Program.

6.4 Point Item Types.

  1. LoDel Credit. LoDel credit is a promotional discount from LoDel that may be used as a discount off of purchases for available Content on the LoDel app/website. LoDel credit is a type of Point Item that LoDel may offer as part of the Program from time to time. You may use points from your Point Balance in exchange for LoDel Credit.
    1. LoDel Credit Terms. LoDel Credit will expire in accordance with the terms and conditions of its issuance. LoDel Credit is not reloadable, has no cash value and may not be used on certain subscriptions.
  2. Coupons. Coupons are a type of Point Item that LoDel may offer as part of the Program from time to time. You may use points from your Point Balance in exchange for Coupons. Your use of Coupons is subject to the coupon terms.
  3. Content Items. LoDel may offer certain Content Items as a type of Point Item under the Program from time to time. You may use points from your Point Balance in exchange for Content Items.
  4. Other. LoDel reserves the right to offer other types of Point Items from time to time.

7. Privacy

7.1 Data Collection. In accordance with the LoDel PRIVACY POILICY, LoDel will collect and maintain certain information you provide in order to track your enrollment and use of LoDel Reward Points Program and validate your eligibility for Promotions, Point Items and any other activity associated with your use of LoDel PERK PROGRAM Points. This includes your points activity and the dates and times of when you complete certain steps in the Program (e.g. when you enroll, when you sign into your LoDel Account, when you make purchases on the LoDel app/website that earn you points, when you reach certain Levels, when you use points in exchange for Point Items, and when you unenroll).

8. App Performance

LoDel is not responsible for any defects or performance issues related to the app that you access as part of the Program, including but not limited to Level Benefits and points usage, and you should contact LoDel for support.

9. Unenrollment

9.1 As a member of the Program, you will lose all points in your Point Balance and benefits associated with your Level if you: (a) unenroll from the Program; (b) close your LoDel account; or (c) no longer meet the eligibility requirements of the Program.

9.2 Form of Payment. If you no longer have a valid payment method on LoDel, you may continue to use points in your Point Balance and Point Items that you’ve earned but you will not be able to earn points from Content purchased and Member Actions on LoDel.

10. Change, Removal and Termination

10.1 Changes. At LoDel’s discretion and in accordance with applicable law, LoDel may change, limit, or modify the Agreement and Program eligibility, benefits, regulations, and rules for Membership including enrollment, participation in the Program, or any other feature of the Program (including but not limited to the right to discontinue or change Program benefits, the expiration dates of points, the Perks under the Program, at any time and in any way without recourse) (collectively, "Change(s)"). Your continued use of the Program following any such Change will constitute your acceptance of such Change. The new Agreement and Program will apply to your use of the Program.

10.2 Removal. Any abuse or potential abuse of the Program, failure to follow any of the terms of the Agreement, or any misrepresentation or misconduct LoDel determines as detrimental to its interest and not otherwise protected by law may impact your eligibility and participation in the Program and may lead to cancellation of your LoDel Reward Points Program account. If your LoDel account is cancelled, any points in your Point Balance will automatically expire.

10.3 Termination. Upon 15 days notice to you, LoDel may terminate the Program at any time. Within such notice period, you will be given an opportunity to use your points for any available Level Benefits and Point Items. Any such termination will be effective after such notice period.

11. Contact Us

You may contact LoDel SUPPORT if you have any questions regarding LoDel PERK Points.